Shipping policy
Processing time:
All collars and accessories are handmade to order. Production time is 5–7 business days before shipping.
Shipping method:
Orders are shipped via Ukrposhta. A tracking number is provided once your parcel is dispatched.
Estimated Delivery Times
USA & Canada: 15–28 business days
Europe (Czechia, Denmark, Finland, France, Ireland, Italy, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom): 12–22 business days
United Arab Emirates: 12–22 business days
Australia & New Zealand: 19–32 business days
East Asia (Hong Kong SAR, Japan, Malaysia, Singapore): 19–37 business days
Please note that delivery times may vary depending on postal or customs delays.
Shipping Cost
The shipping cost is calculated automatically at checkout based on the total weight of your order.
Customs and Import Taxes
USA: All import fees and taxes are already included in the item price. No additional charges upon delivery.
Other countries:
Customs duties or import taxes, if applicable, are determined by local regulations and are the buyer’s responsibility.
If you have any questions about shipping or your order, you can reach me through the contact form on the Contact page or by email at: